At Vapeera, we are dedicated to providing fast, reliable, and secure delivery across the United Kingdom. We process every order rapidly so you receive your favourite vape kits, e-liquids, pods, and accessories without delay.
Delivery Options & Royal Mail Services
We partner directly with Royal Mail to provide fully tracked, dependable delivery across the UK:
- Royal Mail Tracked 24 (Fast Tracked Delivery): Aimed delivery within 24 hours (1 working day) with end-to-end online tracking and SMS/email notifications.
- Royal Mail Tracked 48 (Fast Tracked Delivery): Aimed delivery within 48 hours (2–3 working days) with full online tracking updates.
- Free UK Delivery: Available on qualifying orders (thresholds and promotional details are displayed at checkout and on our website).
Please note: Delivery timeframes are estimates provided by Royal Mail and may vary slightly during peak sales periods, national holidays, or extreme weather conditions.
Order Processing & Same-Day Dispatch
- Cut-Off Times: Orders placed before 4:00 PM (Monday to Friday) are packed and dispatched the same working day.
- Weekends & Bank Holidays: Orders placed after 4:00 PM on Friday, over the weekend, or on UK public holidays will be dispatched on the following working day.
- Dispatch Confirmation: As soon as your parcel is packed and handed over to Royal Mail, you will receive an email confirmation containing your full tracking link.
Tracking Your Order
All our Royal Mail delivery tiers include end-to-end tracking. Once dispatched:
- Click the tracking link provided in your shipping confirmation email.
- Monitor step-by-step progress directly through the Royal Mail tracking portal.
- Manage delivery preferences (e.g., safe place delivery or neighbour delivery) directly via Royal Mail where available.
Age Verification (18+ Policy)
In strict accordance with UK law, vape products are sold exclusively to persons aged 18 and over:
- We utilise secure 18+ age verification checks at checkout.
- In some instances, Royal Mail may require Age-Verified Signature on delivery. Please ensure an adult (18+) with valid photo ID is available to receive the parcel if requested.
- Failure to satisfy age verification requirements will result in order cancellation or return.
Delivery Address Accuracy
Please review your delivery address, postcode, and contact details carefully before submitting your payment. Vapeera cannot be held liable for delivery delays, failed drop-offs, or returned packages resulting from incomplete or inaccurate address information.
Missing, Damaged, or Delayed Parcels
While the vast majority of our Royal Mail parcels arrive on time and intact, external courier disruptions can occasionally happen. If your parcel has not arrived within the expected window or arrives damaged:
- Contact our support team immediately at info@vapeera.co.uk or call 07345819856.
- Include your Order Number, Full Name, Postcode, and a brief description of the issue.
- Attach clear photographs of any damaged packaging or items (if applicable) so we can resolve the matter promptly.
Contact Vapeera Support
Have a question about your parcel or need shipping advice?
- Email:info@vapeera.co.uk
- Phone / WhatsApp:07345819856
- Address: Vapeera Ltd, 176A Albert Road, Stechford, Birmingham, B33 8UE