Effective Date: 2024

Last Updated: 2026

At Vapeera (accessible via https://vapeera.co.uk), we are committed to protecting your privacy and ensuring your personal data is handled safely, responsibly, and in compliance with UK GDPR and Data Protection laws.

Who We Are

Our website address is: https://vapeera.co.uk

Operated by Vapeera Ltd, located at 176A Albert Road, Stechford, Birmingham, B33 8UE.

For any privacy-related questions, you can contact us at info@vapeera.co.uk or call 07345819856.

Comments & Product Reviews

When visitors leave comments or product reviews on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist in automated spam and abuse detection.

An anonymised string created from your email address (also known as a hash) may be provided to the Gravatar service to verify if you use it. The Gravatar service privacy policy is available at [https://automattic.com/privacy/](https://automattic.com/privacy/). Upon approval of your comment or review, your profile picture becomes visible to the public within the context of your post.

Media Uploads

If you upload images to the website (such as customer support attachments or user-generated reviews), you should avoid uploading images containing embedded location data (EXIF GPS). Visitors to the website could potentially download and extract location data from publicly accessible images on the site.

Cookies Policy

We use essential and functional cookies to enhance your shopping experience:

• Account & Login Cookies: When you visit our login page, a temporary cookie is set to verify if your browser accepts cookies. This cookie contains no personal information and is cleared when you close your browser. When you log in, session cookies are configured to save your credentials and display preferences. Login cookies persist for 2 days, and screen preference cookies persist for 12 months. If you select “Remember Me”, your login session will persist for 2 weeks. Logging out clears these cookies immediately.
• Comments & Forms: If you leave a comment, review, or form entry, you may opt-in to saving your name, email, and website in cookies for convenience so you do not need to re-enter details subsequently. These cookies remain active for 1 year.
• Shopping Cart & Checkout: We place temporary cookies to remember the items in your basket and streamline the secure checkout process.

Embedded Content From Other Websites

Articles and pages on this website may include embedded content (e.g., product demonstration videos, social feeds, or interactive maps). Embedded content from third-party sites behaves exactly as if you visited the external website directly.

These external platforms may collect data about you, utilize cookies, integrate additional third-party tracking scripts, and monitor your interaction with the embedded content, especially if you have an active account and are logged into that service.

Who We Share Your Data With

We never sell your personal information. We only share necessary data with trusted third parties to fulfill orders and operate our store securely:

• Delivery Couriers: Order details (name, delivery address, phone, email) are shared with shipping partners like Royal Mail to enable fast tracked delivery and dispatch updates.
• Age Verification & Security Providers: In accordance with UK law, your details are checked against certified 18+ age verification databases.
• Password Resets: If you submit a password reset request, your IP address will be included in the reset email for account security.

How Long We Retain Your Data

• Comments & Reviews: Comments and their associated metadata are retained indefinitely to allow follow-up entries to be approved automatically without moderation delays.
• Registered Customer Accounts: For users who register an account with Vapeera, we store personal profile information provided during signup. Registered users can view, update, or delete their profile information at any time (except usernames cannot be modified). Website administrators also have access to view and edit this information.
• Order History: Transaction records are securely archived for the statutory period required by UK tax and accounting regulations.

Your Data Protection Rights

Under UK data protection regulations, you hold key rights regarding your personal information:

1. Right to Access: You can request an exported file of the personal data we hold about you, including any data you have submitted to us.
2. Right to Erasure (Right to Be Forgotten): You may request that we erase any personal data we hold about you. This exclusion does not apply to data we are legally, administratively, or securely obligated to retain.
3. Right to Rectification: You can request corrections to incomplete or inaccurate data.

To exercise any of these rights, email us at info@vapeera.co.uk with your account details.

Where Your Data Is Processed

Visitor interactions, account creations, and customer reviews may be monitored and screened through automated spam detection and fraud-prevention systems to protect our store and customers.