Overview

This website is operated by Qayyum & Sons Ltd (trading as Vapeera, accessible via https://vapeera.co.uk). Throughout the site, the terms “we”, “us”, and “our” refer to Vapeera. Vapeera offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink (such as our Privacy Policy, Age Verification Policy, and Refunds & Returns Policy). These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services.

Our store is hosted on WordPress / WooCommerce, providing the secure online e-commerce platform that allows us to sell our products and services to you.

1. Online Store Terms & Age Restrictions (18+ Only)

By agreeing to these Terms of Service, you confirm that you are at least 18 years of age (the statutory legal age for purchasing nicotine and vapour products in the UK). It is strictly prohibited to purchase products for or on behalf of any minor (proxy purchasing).

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to UK copyright and consumer trading laws). You must not transmit any worms, viruses, or destructive code. Any breach or violation of these Terms will result in the immediate termination of your access to our Service and cancellation of pending orders.

2. General Conditions

We reserve the right to refuse service to anyone for any legitimate reason at any time.

You understand that your content (not including credit card details) may be transferred unencrypted across networks to adapt to technical requirements. Credit card and payment information is always encrypted via secure payment gateways during network transfers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or content on this website without express written permission from Vapeera Ltd.

3. Accuracy, Completeness, and Timeliness of Information

While we endeavour to keep all information up to date, we are not liable if information made available on this site is occasionally inaccurate, incomplete, or out of date. The material on this site is provided for general guidance only and should not be relied upon as the sole basis for decisions without consulting primary sources. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time without notice, but have no obligation to update older historical references.

4. Modifications to Service and Prices

• Prices for our products are subject to change without prior notice.
• We reserve the right at any time to modify, update, or discontinue any product or service (or part thereof) without notice.
• We shall not be liable to you or to any third party for any modification, price adjustment, suspension, or discontinuance of the Service.

5. Products and Services

Certain products or services may be available exclusively online through the website. These products may have limited availability and are subject to return or exchange strictly in accordance with our Refunds and Returns Policy.

We make every effort to display product colours, specifications, and packaging imagery as accurately as possible. However, display screens vary and we cannot guarantee that your monitor’s display of colours will perfectly match the physical product.

We reserve the right to limit the sales of our products to any person, geographic area, or jurisdiction, and may limit the purchase quantities per customer or household. All product descriptions and pricing are subject to change at our sole discretion. Any product offer made on this site is void where prohibited by law.

6. Accuracy of Billing and Account Information

We reserve the right to refuse, limit, or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same payment card, and/or identical billing or shipping addresses.

In the event that an order is modified or cancelled, we will attempt to notify you via the email address, phone number, or billing address provided at checkout. We reserve the right to limit or prohibit orders that appear to be placed by unauthorized resellers, wholesalers, or distributors.

You agree to provide current, complete, and accurate billing and account details for all purchases made at our store, and agree to keep your details updated promptly.

7. Third-Party Tools and Links

We may provide access to third-party tools (such as automated age verification portals, courier tracking, and payment gateways) over which we have no direct control. You acknowledge that we provide access to such tools on an “as is” and “as available” basis without warranties or endorsements of any kind.

Certain links on our site may direct you to external third-party websites. We are not responsible for examining or evaluating third-party content or practices and hold no liability for third-party websites, policies, goods, or services.

8. User Comments, Feedback, and Submissions

If you submit product reviews, suggestions, comments, or other materials (online or via email), you agree that Vapeera may, without restriction, use, edit, copy, publish, and distribute those submissions across our platforms. We are under no obligation to maintain comments in confidence, compensate for comments, or respond to every comment.

You agree that your comments will not violate any third-party rights (including copyright, trademark, privacy, or intellectual property), nor contain unlawful, defamatory, obscene, or malicious content.

9. Personal Information

Your submission of personal details through the website is governed directly by our Privacy Policy, which details our compliance with UK GDPR standards.

10. Errors, Inaccuracies, and Omissions

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions relating to product specifications, stock levels, pricing, promotional offers, or shipping rates. Vapeera reserves the right to correct any errors, update information, or cancel orders if any related data is inaccurate at any time without prior notice (including after an order has been submitted).

11. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

• For any unlawful purpose or to solicit others to perform illegal acts.
• To violate any local, national, or international regulations, laws, or ordinances.
• To infringe upon or violate our intellectual property rights or the rights of others.
• To harass, abuse, defame, slander, or discriminate against any individual.
• To submit false, fraudulent, or misleading information (including fraudulent age verification attempts).
• To upload or transmit viruses, worms, or any malicious code.
• To scrape, crawl, spider, or collect personal data from other users.
• To circumvent or tamper with the security features of the website.

12. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, entirely timely, or completely error-free. The Service and all products delivered to you are (except as expressly stated by us) provided “as is” and “as available” for your use.

In no case shall Qayyum & Sons Ltd, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including lost profits, lost revenue, replacement costs, or data loss—arising from your use of the Service or any products procured through the Service, to the maximum extent permitted by UK law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Qayyum & Sons Ltd, our directors, employees, affiliates, agents, suppliers, and partners from any claim or demand, including legal fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any applicable law.

14. Severability

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall remain enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed without affecting the validity and enforceability of any remaining provisions.

15. Governing Law

These Terms of Service and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of England and Wales (United Kingdom).

16. Contact Information

Questions regarding the Terms of Service should be directed to our support team:

• Company Name: Qayyum & Sons Ltd
• Website:https://vapeera.co.uk
• Email:info@vapeera.co.uk
• Phone / WhatsApp:07345819856
• Registered Address: 176A Albert Road, Stechford, Birmingham, B33 8UE, United Kingdom